Gmail
Free email with chat, calendar, and cloud storage through your Google account.
Small Business
Online tools and trusted resources to help your small business organize, market, and sell.
Tools for every stage of your business
A collection of online tools to help your small business organize, market, and sell — along with trusted resources to help you get started.
Resources below open in a new tab. CTIAS does not endorse third-party services; review terms and pricing before signing up.
Organize, market, and sell
Organize
Tools for email, documents, scheduling, websites, and business planning.
Google Docs
Create, share, and collaborate on documents online for free.
Google Sheets
Manage finances, track inventory, and organize data from any device.
Google Calendar
Organize your schedule, set reminders, and share events with your team.
Google Sites
Build a basic free website using templates and simple editing tools.
Wix
Create a professional website quickly with templates and drag-and-drop tools.
Hover
Register a custom domain and business email address for your brand.
Mint
Track spending, budgets, and financial goals in one place.
Mass.gov — Small Business
Massachusetts one-stop portal for starting and growing a business in the state.
City of Boston — Starting a Business
Information, resources, and services for starting a business in Boston.
City of Boston — Small Business Development
City support for licensing, finance, marketing, and business growth.
SCORE
Free mentoring, workshops, and online tools for small business owners.
SBA Learning Center
Free online training videos and resources from the U.S. Small Business Administration.
Market
Reach customers through social media, local listings, and online presence.
Google Business Profile
Free listing so customers can find your business on Google Search and Maps.
Facebook for Business
Build customer relationships and promote your business on Facebook.
Instagram for Business
Share your brand through photos and connect with customers visually.
X (Twitter)
Share updates and connect with customers and organizations in real time.
Pinterest for Business
Share products and ideas that link back to your website or shop.
Yelp for Business
Create a business page where customers can find and review your services.
Hootsuite
Manage multiple social media accounts and schedule posts from one dashboard.
OPEN Forum by American Express
Articles, videos, and expert advice for small business owners.
Sell
Accept payments and sell products online or in person.
Square
Accept card payments with a free reader and manage sales from your phone or tablet.
PayPal Business
Accept online payments, send invoices, and get paid on marketplaces like eBay.
Etsy
Sell handmade, vintage, and craft supplies in an online marketplace.
eBay
List and sell products online to buyers around the world.
Google Wallet
Mobile and online payment option for in-store and web transactions.
LevelUp
Mobile payments and customer rewards for businesses with smartphone-friendly checkout.
Want to continue learning?
Take a deeper dive with these additional resources.
TechBoomers
Step-by-step tutorials for popular websites and apps, including Gmail, Facebook, and Etsy.
Center for Women & Enterprise
Education, technical assistance, and programs supporting women entrepreneurs.
Accion Opportunity Fund
Financing and training resources for small business owners.
Lawyers' Committee for Civil Rights — Business Legal Assistance
Business legal assistance for entrepreneurs in underserved Greater Boston areas.
Harvard Law School — Transactional Law Clinics
Free legal help for small businesses and nonprofits on formation, licensing, and more.
Google Maps
Get directions and explore public transit options across the region.
Google Translate
Translate text, documents, and websites into many languages.
Google Slides
Create and share free online presentations.
Google Hangouts / Google Chat
Message, voice, and video calls to stay connected with customers and colleagues.
BOS:311
Report non-emergency city services in Boston by app, web, text, or phone.
City of Boston — Wicked Free Wi-Fi
Find free public Wi-Fi locations across Boston for working on the go.
Interise
Entrepreneurial education and market access for small businesses in lower-income communities.
Need help getting started?
CTIAS offers free technology instruction and digital skills support to help residents and small business owners build confidence online.