Our Commitment
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. Our team reviews content, design, and functionality to identify and address barriers that may affect users with disabilities.
Accessibility Statement
CTIAS is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.
Digital equity means ensuring that everyone in our community can access the information, programs, and services they need online. We strive to make our website usable for people of all abilities.
Accessibility Features
Our website is designed to support keyboard navigation, screen reader compatibility, readable color contrast, resizable text, and clear heading structure. We continue to test pages and improve accessibility over time.
Language Access
We are working to provide key program information in languages spoken across our community. If you need assistance in another language, please contact us and we will do our best to help.
Need Assistance?
If you are unable to access any content, complete a form, or use any feature on this site, please let us know. We will work with you to provide the information or service through an alternative method.
Equal Access
CTIAS serves residents of all ages and backgrounds, including seniors, individuals with disabilities, veterans, and families seeking digital skills and connectivity support throughout Quincy and the South Shore.
Contact Us
When contacting us, please include:
- The page or content you were trying to access
- A description of the issue you encountered
- Your preferred format for receiving a response